Skip to main content

Outline

Tune in with Value & Adoption Advisor Daniel Rathke  in this on-demand recording as he explores practical ways to get started with personalization.

This recording covers the foundations and shows how even small, strategic changes can make a real impact.

Agenda:

  • Why personalization matters and how to get started

  • Understanding the types and levels of personalization

  • The core framework: Audience, Experience, Impact

  • How small changes can lead to big results (with real examples)

  • Walkthrough: Building a campaign using out-of-the-box capabilities

  • Real-world example featuring Symmetric messaging and Behavior-based personalization