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Outline

In this module, you’ll get an overview of Opal Tools and learn how they empower Opal to take action on your behalf. You’ll explore the different types of tools, how they work behind the scenes, and how they simplify complex tasks so you don’t need to know the technical details.

After completing this module, you should be able to:

  • Describe the purpose and value of Opal Tools in automating tasks and connecting natural language requests to actions.

  • Identify the different types of system tools, including those that perform product-specific tasks, and understand their functionalities.

Overview of Opal Tools

Tools are what make Opal powerful. Each tool performs a specific task and take action on your behalf.

Read the following article to get an overview of Opal Tools.

System Tools

Opal comes with a rich library of built-in tools maintained by Optimizely, enabling it to perform nearly every task a digital team handles daily.

Let’s take a closer look at the system tools and their specialties in specific niches. Go through every article listed in this link.

Custom Tools

Optimizely Opal includes powerful default functionality, but every business has unique needs, proprietary systems, and specialized workflows that generic solutions cannot fully address. Custom tools help fill these gaps.

If you want to learn how to create custom tools and deploy them in Opal, we recommend taking our Opal Tools for Developers e-learning. The link is below.