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End-user training

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Dive deeper into how to use Optimizely products well. These fundamental eLearning paths are organized by product and ideal for content editors, marketers, administrators and strategists. 

47 results returned
  • Configured Commerce for marketers

    This short course for marketers covers the fundamentals of content management, site appearance, customer outreach, and personalization on the Commerce Cloud platform.

    • Path
    • Beginner
  • Configured Commerce for customer service representatives

    This short course for business users covers the Commerce tools available for Customer Service Representatives (CSRs). The course covers the basics of customer profiles, followed by a look at the order process and tips on helping customers finish their own...

    • Path
    • Beginner
  • Configured Commerce for merchandisers

    Unlock the power of Optimizely B2B Commerce to manage your inventory. In this course, you’ll gain working knowledge of what you need to know as a merchandiser to most effectively use Optimizely Commerce Cloud. 

    • Path
    • Beginner
  • Customized Commerce for merchandisers

    Unlock the power of Optimizely Commerce to manage your shopping flow. In this three hour course, you’ll gain working knowledge of Optimizely Commerce. If you are a marketer or merchandiser already familiar with Optimizely CMS, this course will familiarize you...

    • Path
    • Duration 2.8h
    • Beginner
  • Improving Search Engine Optimization

    This course is suitable for experienced content editors who need to learn about more advanced features and capabilities. Upon completion of this course, you should be able to explain what SEO is and why it is important, recognize what you...

    • Duration 40m
    • Rating 5.0
    • Intermediate
  • Manage sections & flows for Optimizely Content Recommendations

    Take Optimizely Content Recommendations to the next level using Sections and Flows. If you’re already familiar with Optimizely Content Recommendations and how it analyzes your site content, this fifteen minute course will explain how Sections and Flows let you categorize...

    • Path
    • Duration 15m
  • Configured Commerce for sales agents

    Learn how B2B Commerce Cloud can assist you as a sales agent. These videos walk through how B2B Commerce Cloud can improve how you as a sales agent work with customers and your sales manager.

    • Path
    • Duration 1.3h
    • Beginner
  • eCommerce strategy

    How does your business approach eCommerce? This short series of thought-provoking videos help you think about the context of your online sales activity and show how Optimizely’s B2B Commerce Cloud platform could help your business sell more online. For anyone...

    • Path
    • Duration 13m
    • Beginner
  • Customized Commerce for customer service representatives

    Learn the tools that empower Customer Service Representatives. In this half-hour course for business users, you will learn how the Optimizely Commerce Cloud makes the primary duties and responsibilities of CSRs easier with tools built right in to the user...

    • Path
    • Duration 33m
    • Beginner
  • Content Management System for editors and content creators

    Take control of your content’s organization and presentation with Content Cloud Editing. In this two hour course for anyone that wants to improve their editing skills, you’ll learn all about the capabilities of the Optimizely Content Cloud’s editor. Covering everything...

    • Path
    • Duration 2h
    • Rating 5.0
    • Beginner
  • Get started with Web Experimentation

    Dive in to the main concepts and terminology needed to get started with Optimizely Experimentation using the Web platform. While the course is geared towards developers, it is a good starting point for anyone interested in learning more about the...

    • Path
    • Duration 12h
    • Rating 4.7
    • Beginner
  • Analyze your content with Optimizely Content Intelligence

    Learn how to use Optimizely Content Intelligence to better target your content to your customers and monitor performance. With this forty-five minute Content Intelligence course, anyone working with Content Intelligence will learn how to manage and analyze information via the...

    • Path
    • Duration 45m
    • Intermediate
  • Content Management System for administrators

    This course is for those who will be provided the access and responsibilities found within the administrator user interface. It will prepare you for managing users, groups, permissions and much more.

    • Path
    • Duration 1.6h
    • Intermediate
  • Manage campaigns for Optimizely Email Product Recommendations

    Bring the power of Optimizely’s Product Recommendations engine to your email campaigns. This half hour course is for anyone already trained in or familiar with Optimizely Email Product Recommendations that wants to create campaigns. You’ll cover campaign template styling, configuration,...

    • Path
    • Duration 33m
  • Configured Commerce analytics

    Master the dashboards of B2B Commerce Cloud Analytics. In this series of short general interest videos, we provide a brief description and overview of each of the dashboards available in Commerce Cloud Analytics.

    • Path
    • Duration 31m
    • Intermediate
  • Optimizely Search & Navigation for editors

    Help site customers find what they’re looking for with Optimizely’s Search & Navigation for Editors. Once you set everything up, Guided Search and Adaptive Navigation will help you boost conversions while highlighting selected products. This one hour and forty-five minute...

    • Path
    • Duration 1.7h
    • Rating 5.0
    • Intermediate
  • Manage campaigns for Optimizely Email Content Recommendations

    Get a high-level overview of Optimizely’s Digital Experience Platform (DXP) that covers how this service fits in with our cloud offerings. We’ll look at the structure, use, and best practices surrounding DXP, along with the need-to-know information that helps put...

    • Path
    • Duration 16m
  • Harmonize customer data for data-driven marketing with ODP

    Blend customer data and advanced systems integrations to empower your marketing! In a three hour pre-recorded training session, expert trainer Mark Price guides anyone who needs to understand the Optimizely Data Platform (ODP) and Data Core Service (DCS) through its...

    • Path
    • Duration 2.6h
    • Advanced
  • Configured Commerce for administrators

    Everything you need to know to run a B2B Commerce Cloud site, all in one place. With over forty hours of content, this series of courses comprehensively teaches B2B Commerce Cloud Administrators the skills they need to manage and update...

    • Path
    • Duration 28.3h
    • Intermediate