Build Specialized Agents in Opal
Outline
This module explores Opal’s no-code AI agent building environment, a key feature that sets it apart from standard generative AI tools. We’ll cover everything from using default agents to building specialized agents from scratch and orchestrating complex workflows, ensuring you can tailor Opal’s intelligence to your unique business needs.
After completing this module, you should be able to:
- Explain different types of Opal agents and their respective applications.
- Navigate the Agent Directory and leverage default agents.
- Build specialized agents from scratch and and customize installed agents to meet specific business requirements.
- Configure and use workflow agents to automate multi-step processes.
Overview of Opal Agents
Optimizely Opal has a robust framework for AI agents, designed to significantly extend and automate your digital optimization efforts. These agents are intelligent software components that can perform tasks, make decisions, and interact with data on your behalf.
Read the article below to get a quick overview of Opal agents.
Agent overview
Agents are like intelligent assistants within Optimizely Opal. They use natural language instructions and tools to complete tasks on your behalf. Each agent has a specific purpose, whether that is ...

Here’s a sneak peek into the Agents page in Opal
Agent Directory and Default Agents
In Opal, the Agent Directory serves as a library of ready to use and customizable agents that you can easily integrate into your workflows. The out-of-the-box agents you see in the directory are default agents, designed to help you get started quickly without having to build from scratch.
The following article provides an overview of the default agents in Opal.
Default agents overview
Optimizely Opal works automatically to help you improve and streamline your workflows. Built-in agents enhance these core capabilities by handling specialized tasks like summarizing content, genera...

If you want to learn more about each default agent, you’ll find a list of articles at the following link that goes in-depth on their configuration, use and details.
Default agents
Ready-to-use agents built by Optimizely that help you quickly get started with common tasks.

Specialized Agents
Framework
Specialized agents in Opal are domain-specific experts designed to perform complex tasks with precision. They use structured parameters to ensure each action aligns with predefined objectives. These agents are particularly effective for managing intricate processes.
This video demonstrates a specialized agent’s framework, detailing how it is configured and how it functions.
Read the article below to learn how specialized agents in Opal are used in real-world scenarios and how these agents enhance efficiency and productivity.
Specialized agents overview
Specialized agents in Optimizely Opal are purpose-built AI agents you create that complete a single, well-defined task. They operate in a single-shot model. You provide inputs, the agent runs once,...

Creating and Managing Agents
Let's create a specialized agent together and learn how to manage them.
Create and Manage Agents in Opal
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